Our Guaranteed Holiday Price Promise is simple.
We're so confident that our prices will be the lowest available when you book that
we offer the following Guarantee.
After booking with us, should you find the same flight and accommodation cheaper
with a UK based holiday company, we'll refund the difference to you.
To qualify all you have to do is:
- Ensure that the holiday company offers you the same ATOL protection as we do
- Ensure that the holiday details are exactly the same as the one you have booked
with us, (this includes the flight operator, flight number and departure and arrival
times. The departure and arrival airports must be the same airport as the one you
have booked). In summary, the holiday must be based on a like for like basis and
cannot include promotional vouchers that you may be eligible to redeem.
- Ensure the holiday is available at the time of informing us
Conditions:
We reserve the right to validate your claim and our customer service team will check
the availability of your chosen holiday with the competing company.
The Guaranteed Holiday Price Promise is not applicable to Group bookings.
What to do now?
Simply
click here
and provide details of the competing company in addition to your booking reference
number. Alternatively call us on
0871 702 9521
What Is ATOL And Why Is It So Important
ATOL or "Air Travel Organiser's Licence" is a consumer protection scheme operated by the Civil Aviation Authority. It exists to protect the consumer from losing money or being stranded abroad in the event that a tour operator goes out of business. The ATOL licence scheme provides comprehensive consumer protection to over 28 Million people in the UK who buy flights or flight inclusive holidays each year.
In January 2008, the Department for Business Enterprise and Regulatory Reform (BERR) produced a guidance note in an attempt to end the confusion surrounding whether or not travel retailers have to provide protection to their customers. It is our view that all travel retailers providing flight inclusive holiday packages are required to hold an ATOL licence in addition to complying with the Package Travel Regulations Act 1992.
For clarification purposes BeachCollection.co.uk not only provides ATOL protection to its customers but also complies with the Package Travel Regulations Atc. When you book with us you can be safe in the knowledge that your money is secure in the unlikely event of our failure. Unfortunately, some well known travel companies do not hold an ATOL licence and rely on other travel suppliers to provide such protection to their customers.
Our advice to you would be to ensure the company you are booking with holds an ATOL licence.
Beach Collection is a trading name of The Global Travel Group Ltd, ATOL number 3973. For further details please visit www.caa.co.uk
Should you require any further clarification in this regard, please contact us on our customer support number.
Loyalty Code
If you have booked with us before or joined our e-mail offers service, you will
know that we offer "loyalty" based discounts from time to time.
If we have sent you a code, please enter this in the space provided and your loyalty
discount will be automatically activated. If you have not booked with us before
or haven't joined our e-mail offers service, don't worry because when you book with
us, we will automatically add you to our list and advise you when a new promotion
is available!